Sewer and Water
The Town of Pinawa uses a Remote Meter Reading System and the Public Works Department performs the readings via a remote handheld device.
Meter readings are essential if a resident/tenant is vacating or moving into a residence, in order that interim billings reflect a correct share of water consumption. It is the homeowners/landlords responsibility to contact the Municipal Office prior to the move in/move out date to ensure accurate changes to the account and correct final billing.
Landlords are also reminded that should a tenant vacate and leave an outstanding water bill, the landlord is responsible for payment. Landlords will receive a ‘Copy’ of the utility bill upon request.
The Public Utilities Board (PUB) has approved utility rates for the LGD of Pinawa, as per Board Order 142/19, effective October 1, 2019. If you have questions or concerns, please contact the Municipal Office at 204-753-5102.
Utility bills are issued quarterly for properties serviced by municipal water and/or sewer. The bills are calculated according to the most recent Water & Sewer Rate By-law 839-18.
Bills are mailed out in January, April, July and October for the preceding three months.
We are pleased to offer this new efficient, eco-friendly service for our customers. Those who sign up will receive their water bills by email (pdf version) rather than mail. To sign up, please provide the information below. To ensure your water bill arrives in your inbox set up the following email address to your safe senders list on your email account: firstname.lastname@example.org
Penalties of 1.25% shall be levied on all accounts that remain unpaid after the due date stated on the bill. Penalties are applied on the 1st of each month.
Utility bills can be paid at the Municipal Office via cash, cheque or debit, online through any Credit Union or the Bank of Montreal, or by sending an e-transfer to email@example.com. Please remember to allow 3-5 business days when paying online.
You may also register for the preauthorized payment plan. Download and complete the Pre-authorized form and return to the LGD of Pinawa Municipal Office to have the plan added to your account. Please include a "VOID" cheque if you are unable to complete the banking information section on the form.